Noted industry analyst Jon Arnold provides an update on 3 hot button UC trends that decision makers need to consider with the cloud. To complement this industry-based perspective, you will learn about how these trends are evolving and where the...
Noted industry analyst Jon Arnold provides an update on 3 hot button UC trends that decision makers need to consider with the cloud. To complement this industry-based perspective, you will learn about how these trends are evolving and where the...
Customer Relationship Management (CRM) is no walk in the park, because despite your best efforts, you might sometimes be turning away customers without even knowing. To maintain an efficient customer service team, you must ensure that the needs of...
Topics: VoIP, Customer Support
Change is frightening, yet it is the only constant. People like to stick to a routine because it gives them a sense of comfort; it is much easier to deal with predictable outcomes. For companies, however, sometimes change can be the only way forward.
Topics: Employee Productivity
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