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The resources below will help you to better understand how you can start to leverage your phone system for strategic business goals while maximizing productivity.


Watch the videos below to learn how VoIP communications, Mitel Connect, and other solutions can help maximize your business communications throughout your company and across the globe.

Kids + Pediatrics Mitel Success Story

Kids’ Plus Pediatrics uses Mitel Connect ONSITE application integration to provide superior business metrics to their three locations.

Boston Red Sox ShoreTel (now Mitel) Success Story

“The goals of our new communications system are to improve employee productivity and efficiency, simplify maintenance and reduce costs. I estimate we’ll save at least $25,000 per year on managed services costs...


Our customers are our number one priority. Mitel is committed to ensuring that you have the support and service you need during this period of transition. Questions, call Doug at 330-335-7276 or email [email protected]

Ask the Expert - Integration Solutions with Business Apps Webinar

Tim Zarkovacki, solutions engineer from Palitto Consulting. As a proven expert in the field, and having led thousands of hours of projects, Tim will be discussing a variety of custom VoIP integrations with business...

Happy Hump Day!

Thought I would share a video from the past...still makes me laugh!

Top 10 Reasons to Go Mitel

Mitel  (formerly ShoreTel) makes VoIP communications brilliantly simple, phones, delivery platforms, call handling, apps & superb customer service. Nobody does it better. Contact the BCS Team today for your...

Mitel (Formerly ShoreTel) Customer Success Story with WSECU

See how an Avaya customer discovered Mitel's unified communications, streamlined workflows and increased efficiencies.

Mitel Mobility

Christian Gilby, Product Marketing Manager for Mitel Mobility (formerly ShoreTel), discusses the ins and outs of what the Mitel Mobility Solution can do for your organization. A streamlined interface and seamless...

The Connect Solution

You decide when, if, and how to migrate to the cloud. And, whatever you decide today is completely adjustable to what you may need tomorrow. The investments you make are protected.

Solutions for Education Organizations

Mitel (formerly ShoreTel) is one of the leading providers of communications and emergency notifications systems to the education sector. Learn why we're a leader from Vertical Program manager Tulli Manross.

Peak Your Performance

If you think all your phone system can do is make calls, you’re wrong. Learn how Mitel features can improve your company’s efficiency and help you meet strategic goals.

Quick Tour: Mitel Connect Onsite

A cloud phone system is not the right choice for everyone. Watch this video to learn more about on premise VoIP options that allow you complete control over your phone system software.

Keep Your Options Open

You don’t have to know exactly which phone system is right for you when you choose to go with Mitel (formerly ShoreTel). Learn how you can keep your options open and find the solution that will meet your...

Quick Tour: Mitel Connect Hybrid

How can you possibly choose between the proven reliability of an on-site phone system and the convenience of a cloud system? A hybrid phone solution might be the answer. Watch this video to learn more.

Compare Your Choices

Choosing a communication system means comparing options on different levels. Take a moment to watch this video and learn how to make the right choices.

A Day In The Life of Mitel Connect

Follow a day in the life of a Mitel (formerly ShoreTel) Connect user. With mobility taking center stage in so many interactions, Mitel Connect offers a way for an organization to stay completely connected, no matter...

Mitel Connect Quick overview

Learn about the Brilliantly Simple Mitel (formerly ShoreTel) Connect phone system solution. Whether you're looking for a Cloud, Onsite or Hybrid solution, Mitel and the BCS Team have you covered.

The Advantages of Mitel for Healthcare Organizations

As a healthcare provider, your organization’s phone system can do more than connect you to patients. Learn how Mitel (formerly ShoreTel) Connect can pay dividends for your organization’s clinical workflow, care...

Quick Tour: Mitel Connect Cloud

Mitel Connect Cloud (formerly ShoreTel) brings a fundamentally different approach to phone system technology. We focus on your most important assets—your people and their goals—and remove impediments to freeflowing...