Abandoned calls are missed opportunities. Every caller who hangs up while waiting on hold is a potential loyal customer who may be easily tempted to choose a competitor.
Topics: Customer Support
Abandoned calls are missed opportunities. Every caller who hangs up while waiting on hold is a potential loyal customer who may be easily tempted to choose a competitor.
Topics: Customer Support
As the world goes IP, organizations are turning to SIP trunks as a way to connect their phone systems to the outside world. SIP, or Session Initiation Protocol, offers organizations a way to reduce costs while gaining both flexibility and new...
Topics: Unified Communications
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