Businesses that use voice over internet protocol (VoIP) have found that integrating customer relationship management software is very beneficial. CRM software is a broad category of software that can be customized to fit the needs of the company.

The mobile enterprise is here. More than ever, people work from home, in the car, on the road and just about anywhere. These modern-day workers must stay connected through mobile devices so they can make the right decisions at the right time, stay...

No matter how well you maintain it, there will come a time when you need to upgrade your VoIP phone system. While there are always improvements in VoIP technology and hardware that will make your system more reliable and have more advanced features,...