If someone asked you what you did for work, you probably wouldn’t say “I’m in the relationship business” (unless you work for match.com). But the fact is that no matter what your company or organization does, you are in the business of...

Making the switch to a VoIP system can raise a lot of questions. Even if you are moving from an older VoIP system to a newer one, you want to know that you are getting the service and stability that your organization needs.

One question that you may...