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Voice Over Internet Protocol (VoIP) News 

BCS Team

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December 29, 2016

Should Your Office Go Desk Phone Free?

Posted by BCS Team

According to the Pew Research Center, in 2015, 68% of U.S. adults owned a smartphone. That number jumps to over 80% for adults between 18 and 49, who make up the bulk of the workforce. Considering the time that has passed since that initial survey,...

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Topics: VoIP, Mobile

December 21, 2016

Finding Competitive Advantage Where You Least Expect It: Your Phone

Posted by BCS Team
In any competitive market, you want to be able to have every advantage over the other companies in your niche. But the last time you looked for ways to shrink your costs or boost your revenue, did you look at your phone system? Here are just a few...
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Topics: VoIP

December 8, 2016

Are Your Employees Happy with Your Communication System Choices?

Posted by BCS Team
When you were selecting the phone system you have now, you probably considered a lot of different factors. Cost. Customer service. Technology compatibility. But how many of your employees got to weigh in on the decision? If you have an older...
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Topics: Unified Communications, Customer Support

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