Blog

May 23, 2017

What Does Unified Communications Look Like in 2017?

Posted by Tom Strong

Even though the means of communication are continually evolving, we’d say in many respects, the future is already here! Unified Communications as a Service (UCaaS) has expanded globally and is now powering the communication efforts of thousands...

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Topics: Unified Communications, Mobile, UCaaS

May 16, 2017

3 Hot Buttons For Hosted UC

Noted industry analyst Jon Arnold provides an update on 3 hot button UC trends that decision makers need to consider with the cloud. To complement this industry-based perspective, you will learn about how these trends are evolving and where the...

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Topics: Unified Communications, Cloud Telephony, Mobility

May 10, 2017

What Should Customers Hear When They Call You?

Posted by Tom Strong

Customer Relationship Management (CRM) is no walk in the park, because despite your best efforts, you might sometimes be turning away customers without even knowing. To maintain an efficient customer service team, you must ensure that the needs...

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Topics: Improving Customer Service, VoIP, VoIP Integration, Customer Support

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