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Voice Over Internet Protocol (VoIP) News 

July 7, 2023

Building Strategic Vendor Relationships

Posted by BCS Team

Choosing a communications vendor is a strategic decision. As a long-term relationship, the vendor you choose is just as important as the technology you adopt – the vendor will help you improve, adapt, and grow your business through the tech you...

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Topics: Education

April 19, 2023

Integrating AI With Your Business Phone System To Improve Customer Service

Posted by Tim Zarkovacki

Artificial Intelligence (AI) is something every company should consider leveraging. The most significant impacts of integrating AI with your phone system are more efficient contact centers and improved customer service. AI lives and breathes around...

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Topics: Business Phone Systems, AI

February 21, 2023

5 Things Your VoIP Implementation Project Plan Must Have

Posted by BCS Team

Whether you’re switching your company to a VoIP system from another type of phone or you’re considering changing VoIP providers, you want to be sure that you have a VoIP implementation plan before making the change. Without a plan in place, it is...

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Topics: VoIP, VoIP Implementation

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