Voice Over Internet Protocol (VoIP) News 

June 16, 2016

Redefine Your Mobile Unified Communications Strategy

Posted by Tom Strong

The mobile enterprise is here. More than ever, people work from home, in the car, on the road and just about anywhere. These modern-day workers must stay connected through mobile devices so they can make the right decisions at the right time, stay productive and ensure customer satisfaction.

You need to equip your workforce with affordable communication tools that support today’s mobile lifestyle and keep them connected and on the go, regardless of the underlying network.

Enterprise mobility solutions are being redefined as they tightly integrate with wireless LAN, cellular, and 3G networks seamlessly so the user no longer has to consider the best and least expensive mode of communicating. There are powerful and innovative technologies available to you that are changing the rules by giving workers the freedom to work anywhere, even beyond the wireless network.

Convenient Communications on the Road

Be on the cutting edge by integrating your IP communications with cellular and Wi-Fi communications. Users can take advantage of next-generation mobility features and capabilities from their smartphones, which automatically use either the cellular, or Wi-Fi or wired network, as appropriate. The concept of turning a smartphone into an extension of the PBX to complement the desk phone, or even replace it, is powerful.

Workers can easily access their corporate phone directory and other PBX features from their mobile phones. Right from their smartphones, they can use extension dialing, transfer calls and use other business telephony functions that are usually accessible from their corporate desk phones.

Reduce Mobile and Long Distance Costs

The ability to move seamlessly between wired and wireless networks brings many advantages beyond convenience. Cost savings is a major benefit when you are given the ability to dynamically route calls over the most cost-effective network. This allows organizations to reduce mobile and long-distance calling costs, especially international long distance and roaming calls. If you’re at home or driving, a call to Europe on your cell phone can cost two dollars or more a minute, but by placing that call through the office PBX, the corporate PBX can make that call at just a few cents a minute. Mobility customers have saved 50 percent to 80 percent on international roaming charges.”

Mobile UC Wrap-Up

Organizations should demand high quality voice over the wireless LAN, and easy integration with the latest standards-based technologies to ensure quality of service. Strong security measures should be in place. Users can be authenticated through LDAP servers, and SSL is used to secure the connection when placing calls outside over the Wi-Fi or cellular network.

Smartphones are selling at a torrid pace, with no signs of cooling. In fact, global smartphone sales reached a record 77 million units this year, with an annual growth of 78 percent, according to market researcher Strategy Analytics. Now is the time to investigate the cost savings and productivity potential of seamless wired and wireless communication for your organization.


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