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Voice Over Internet Protocol (VoIP) News 

April 17, 2017

How to Train your Employees on New Technology

Posted by Tom Strong

Change is frightening, yet it is the only constant. People like to stick to a routine because it gives them a sense of comfort; it is much easier to deal with predictable outcomes. For companies, however, sometimes change can be the only way...

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Topics: VoIP, CRM, Employee Productivity

March 15, 2017

Expert User Tips for VOIP CRM Integration

Posted by BCS Team
If your employees never talked to each other, you would probably have a hard time getting anything done. In fact, communication issues can lead to all sorts of bad outcomes, including higher turnover rates, dissatisfied customers, and even a...
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Topics: VoIP, CRM

February 16, 2017

What is Business Process Management? And Why Is It Important?

Posted by BCS Team

You want your business to run as efficiently as possible, and each decision you make can have a significant impact on that efficiency. For instance, how many vacation days do you need to offer to find the top talent, but also accomplish all your...

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Topics: VoIP, CRM

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