Voice Over Internet Protocol (VoIP) News 

March 16, 2020

5 Strategies for Remote Work Communications

Posted by BCS Team

The novel coronavirus spreading around the globe is changing life for many. COVID-19, which stands for coronavirus disease 2019, is requiring businesses to get creative in how they keep daily operations flowing smoothly. A number of people have turned to Business Communication Specialists for advice on using VoIP and setting up efficient ways for employees to work from home, and we have narrowed possibilities to these five efficient ways to connect employees so that workflow continues.

VoIP Systems

Employees need a smartphone for VoIP, or Voice over Internet Protocol, communications. Both Android and iOS systems work. This is an effective and streamlined way for remote workers to communicate in multiple ways, from SMS to voice conversations.

Set Up Outside Extensions

With this option, companies can set important business extensions to ring directly to key employees’ mobile or home phones. Remote phone systems are a good way to keep company communications up and running, but some logistical planning is necessary for this to work well.

Use a Softphone System

You can set up desktop software to function as a Softphone. This configuration requires specific professional access licenses. We at BCS can help you set this up.

Set Up a Home Firewall

Help employees forge their own VPN, or virtual private network, to the main office by setting up a firewall at their homes. They take their desk phones home and plug them in without other complicated connections.

Establish Virtual Edge Gateways

Virtual Edge Gateways are helpful tools for efficacious remote communications. You must have distinct resources on a virtual server host, since this solution is handled through a virtual appliance.

Keep the Lines of Communication Open

The types of work you need determine the remote communication strategies that will work best for your company and your employees. Send mass prerecorded voice messages and/or group SMS text messages to keep employees throughout your company apprised of developments and work plans. Understanding what is going on both in the world and within your company helps reduce anxiety for everyone.

If you want to discuss any of these solutions, you can schedule a conference call today or call the BCS Team at 330-335-7276.


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