Whether you’re switching your company to a VoIP system from another type of phone or you’re considering changing VoIP providers, you want to be sure that you have a VoIP implementation plan before making the change. Without a plan in place, it is too easy for mistakes to occur which can lead to downtime for your organization and ultimately lost revenue.
Following are the essential pieces of a VoIP implementation project plan. When these pieces are in place, your transition to a new VoIP provider should go smoothly with no downtime for your phones or your customers.
While your phones are critical to your business, they are certainly not the only piece of technology you rely on to get through the day. Your VoIP provider should be able to assess business systems that you use and ensure that your new phone system is compatible with those systems and software. Even better, in places where your previous system did not offer full integration, custom VoIP integrations may be possible to improve efficiency beyond what you ever expected. Your provider should be able to look at how your business functions currently and show you how your new system can provide a competitive edge.
For more information on how your phone system can work with your existing enterprise systems, download our free guide to VoIP integrations below.